Support

Frequently asked questions

A growing library of answers to the questions club owners ask us most often. Can't find yours? Ping our team.

Getting started

Setup, onboarding and the first week of running your club on Gymnastify.

Billing & pricing

Stripe, subscription plans, discounts and refunds.

Security & data

Encryption, GDPR, backups and how we keep your members' info safe.

Parents & guardians

How the parent portal works, invites, passwords and login help.

We're still fleshing this one out

If you'd like to know more right now, our team is happy to talk you through it.

Chat to our team